In the post-Covid era, the reliance on customer care services has increased significantly. However, a Delhi doctor fell victim to an online cab refund scam after dialing a customer care number he found through a Google search. Dr. Pradeep Chowdhury ended up losing over Rs. 4.9 lakh while seeking a refund for being overcharged by a cab driver. The scam involved tricking the doctor into downloading a remote sensing application and disclosing sensitive information, resulting in fraudulent transactions. The case is now under investigation, and authorities are working to crack down on the fraudsters behind such online scams. This incident serves as a warning to be cautious when seeking customer care numbers online.

Doctor loses Rs. 4.9 lakh in online scam while asking for refund from cab service – Detail Points

– Post-Covid reliance on customer care services for small queries and problems
– Doctor fell into online cab refund scam after finding customer care number online
– Doctor lost over Rs. 4.9 lakh while seeking a refund due to overcharging by cab driver
– Scammer posed as customer care representative from cab service
– Scammer tricked doctor into downloading remote sensing application and sharing OTP
– Case under investigation with registration under IPC section 420 and 66 D of the IT Act
– Authorities actively working to crack the case and find the fraudsters
– Scammer posted fake customer service number online, leading to victimization of the doctor

What happened to the Delhi doctor in the online cab refund scam?

The Delhi doctor, named Pradeep Chowdhury, fell victim to an online cab refund scam where he lost over Rs. 4.9 lakh while trying to connect to the cab service customer care which he found online.

How did the scam take place?

Pradeep was overcharged by Rs. 113 during a cab ride and sought a refund by Googling the cab service customer care number. He dialed the number and was connected to scammers who tricked him into downloading a remote sensing application and entering his e-wallet information, ultimately leading to the loss of money in four different transactions.

What are the authorities doing about this online scam?

The online scam is currently under investigation, with a case registered under IPC section 420 (related to cheating) and 66 D of the IT Act. The authorities are actively working to crack the case and find the fraudsters who have been fooling people with fake numbers.

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