A technical snag on the Delhi Metro’s Yellow Line, connecting HUDA City Centre to Samaypur Badli, disrupted services on the corridor with train movement being withdrawn between the Qutub Minar and Sultanpur stations for several hours, leaving many morning rush-hour passengers stranded.
The Delhi Metro Rail Corporation (DMRC) in a statement said, “Due to an issue at Chattarpur, train services will run in loops temporarily between Huda City Centre and Sultanpur and between Samaypur Badli and Qutub Minar.”
The halt left several commuters waiting for trains at metro stations and while many were trapped inside trains, between stations.
Delhi chief minister Arvind Kejriwal has sought a report on the glitch. “I have asked transport minister to seek a detailed report and direct Delhi Metro to fix responsibility,” he tweeted.
DMRC officials said a team of over 20 engineers and technicians were at the spot rectifying the issue. By noon, train movement was only “partially normalised” between Qutub Minar and Chattarpur.
“Due to a technical snag at Chattarpur, train services have been affected on the Yellow Line. The issue is being rectified,” a senior DMRC official said.
Senior DMRC officials also said that they were operating feeder buses between Sultanpur and Qutub Minar stations, to facilitate passengers travelling on the line.
The snag continued till 1.30pm with services being run at restricted speed.
Photographs and video tweeted by passengers show the metro stuck on tracks and people deboarding and walking on the tracks. The Yellow Line of Delhi Metro connects Samaypur Badli in the city to Huda City Centre in Gurugram.
Delhi Metro: Passengers stranded at Chattarpur station after technical snag
— Gyan University (@gyan_university) May 21, 2019
#delhimetro is stuck at Sultanpur metro station and the first prompt to update the passengers has come in 15 minutes. Until now we were all clueless, and of course, restless assuming everyone is late to office. Can someone head my meeting at 10? I don’t think I am gonna make it!
— sanjhiagarwal (@SanjhiAgarwal) May 21, 2019
— Vishal Toshiwal (@vishaltoshiwal) May 21, 2019
— Khushboo (@abkhushona) May 21, 2019
— Apurva sah (@sah_apurva) May 21, 2019
— Gaurav Gupta (@90Guptagaurav) May 21, 2019
Huge rush of morning commuters was seen at metro stations. Videos showing hordes of passengers exiting stations to look for other means of transport were shared on social media.
Traffic jams were also seen around metro stations in Delhi and Gurgaon. Many tweeted about being late to office and crucial meetings, appointments.
Repair work in progress between Qutub Minar and Chhatarpur Metro stations on the Delhi-Gurgaon route. Please avoid for some time. #delhimetro
— Simranjeet Singh (@simranjeetsingh) May 21, 2019
— heerakgupta (@mrheerakgupta) May 21, 2019
May 21, 2019 11:19 IST